The Garden will open as government guidance allows. As of 1 September 2021, visitors are not required to book an arrival slot – you can simply turn up on an open day. Providing your personal details for Test and Trace purposes remains “recommended” by the government and you can either scan the QR code on arrival or provide your details using the paper forms at the Welcome Desk.
Our main toilets are now open again. Our Café is operating a simple takeaway service of light lunches, hot and cold drinks, cakes, crisps and ice creams. The maze and play area are open. Last admission is at 2.30pm, which is when last orders will be taken in the Cafe. The Garden gates are locked at 4pm. Dogs on leads are very welcome, as usual. We have picnic tables in the field above the car park and on the Bowling Green in the heart of the Garden. We are recognised by VisitEngland (the National Tourist Board of England) as a “Good to Go” attraction.
In order to comply with current government guidance we have made the following key changes to ensure your safety. These include:
– Please be sure that you are aware of and are following the latest government guidance when you visit. We ask you please to follow government health advice and do not visit if you are showing any symptoms of coronavirus. To find out more about these, please visit the NHS coronavirus pages.
– We are recommending social distancing measures as defined by the government. This includes a number of temporary one-way routes onsite. Please be aware that our temporary exit route is not suitable for those with mobility difficulties.
– We have installed temporary perspex screens at the till point to enable transactions to be carried out more safely;
– Doors will be left open to minimise the touching of surfaces and to ensure good circulation of air. A regular schedule of cleaning of touchpoints will be in place.
We look forward to your support – and remember, every penny you spend helps support our charity through these difficult times. If you haven’t yet and would like to donate to support our emergency appeal, please click here.